Shipping and return policies for Castle Black
- Shipping Info
Your order will typically ship out within 7 business days after it is received. We do not ship on most major holidays, please keep that in mind when placing your order.
All orders will ship USPS.
- Return Policy
We want you to be 100% satisfied with your purchase. If you are not, you may return it to us within fourteen (14) days of the delivery date for a full refund.
Please contact us at email@example.com within the 14-day time period for return instructions. Please reference your order number when requesting a return authorization. We reserve the right not to accept for refund any product returned.
Additional exceptions to the return policy:
You are responsible for all return shipping and handling costs. Original shipping costs are not refundable.
Returned items must be unused, meaning you didn't wear the shirt, open the CD, try on the underwear, or let your pet sleep on the shirt, etc.
Only unopened and sealed CDs may be returned.
Refunds are not offered for minor cosmetic damage on record packaging such as bent corners and cracked CD covers.
Certain sale and discount items are non-returnable.